← Back to Jobs Page
Click here to apply for this position
Click here to apply for this position
Helpdesk Operator
Posted On | 25th Jun 2018 |
Location | Accra, Greater Accra, Ghana |
Preferred Qualifications | First Degree Or HND |
Contract Type | Permanent |
Min. Years of Exp | 5 years |
Age Range | 25 to 35 years |
Preferred Gender | Any |
Interview Date | 26th Jun 2018 |
Start Date | 4th Jun 2019 |
Preferred Skills | • Should Have Good Knowledge Of Maintenance Of Standard FM Services • Must Have Good Verbal Skills In English |
Description | 1. Answer, Process, Dispatch, And Direct To The Appropriate Service Provider (including The Client’s Personnel) All Requests For Facilities Services; Processing Includes Entering The Work Requests Into A Computer Database That Tracks And Monitors The Requests. 2. Extend Services That Are Requested By Walk-up Customers And Process Their Requests And Provide Feedback To The End Users On The Status Of Service Requests. 3. Provide Quarterly Customer Satisfaction Assessments On Services, Also To Be Shared With Customers And Provide Monthly Reports On Service Request Activity, Customer Satisfaction. |
Conditions | None |