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Client Service Representative
Posted On | 5th Feb 2020 |
Location | Osu, ,Greater Accra, Ghana |
Preferred Qualifications | • Bachelor’s Degree In Marketing, Social Sciences Or Related Field • 2 – 3 Years' Post-degree Customer Services Experience |
Contract Type | Other |
Min. Years of Exp | 2 years |
Age Range | Any |
Preferred Gender | Male |
Interview Date | N/A |
Start Date | 21st Feb 2020 |
Preferred Skills | |
Description | • Assist Clinic Function By Liaising With Staff, Responding To Official Requests And Coordinating With Various Teams/departments. • Follow Proper Protocols For All Clinic Activity, Giving Feedback On Their Appropriateness To The Administrative Manager. • Manage The Registration, Scheduling And Appointment Process For Clinic Visitors And Patients; Maintain Patient Information Database Including Walk-in Clients; Remind Clients Of And Confirm Appointments; Send Out Follow-up Reminders And Notices. • Maintain Strict Confidentiality In Handling Of Patient And Clinic Records And Information • Demonstrate An Attitude Of Teamwork And Cooperation; Take Initiative To Assist Other Staff In Completion Of Their Assignments; Use Good Communication Skills In Interacting With Colleagues, Building Rapport And In Resolving Conflicts. • Contribute To Team Efforts And Strategy To Accomplish Targets |
Conditions | None |