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Sales Officer

Posted On 11th Nov 2021
Location Accra Adabraka, Greater Accra, Ghana
Preferred Qualifications First Degree With Relevant Certification In Insurance Or Related Industry Is An Advantage.
Contract Type Permanent
Min. Years of Exp 5 years
Age Range Any
Preferred Gender Any
Interview Date 25th Nov 2021
Start Date 6th Dec 2021
Preferred Skills • Good Understanding Of Insurance Services Relevant To Health Insurance Provision.
Description • Have Thorough Understanding Of Client And Sales Dynamics Across The Company And Insurance Market To Leverage On Contacts, Relationships And Relevant Demographics To Better Position Health Insurance As A Key Component Of Financial Protection. • Harness Opportunities And Establish Relationships With Prospective Clients To Drive Sales. • Ensure Appropriate Interaction And Engagement To Enhance And Enrich Client Experience And Ensure Overall Deep Client Satisfaction • Execute Actions Based On Business Targets And Strategies But In A Manner Consistent With Expectation Of Clients • Have Understanding Of Client Interface Dynamics (internal Stakeholder Unit/department Activities) Across The Business To Leverage On Products And Services And To Better Position The Company’s Offerings As A Truly Valuable Customer Proposition. • Develop Relationships With Internal Stakeholder Units/departments • Actively Manage Targets By Establishing Close Working Relationships Across Stakeholder Units/departments To Deliver Customer Satisfaction Targets Whilst Promoting Product Uptake/renewals With Clients. • Develop Effective Strategies For Selling Products • Ensure Achievement Of Sales Performance Targets • Active Involvement In Product And Sales Training To Ensure Top-of-mind Status Of Knowledge At All Times. • Ensure Brand Compliance In Undertaking All Above And Actively Communicate According To Company Standards • Monitor Service Complaints And Resolutions And Ensure Service Delivery Targets Are Maintained. • Oversee The Prospecting Of New Businesses With The View To Assisting Potential And Existing Clients Obtain New Or Extended Policy(ies) With The Company • Ensure Adequate Orientation On The Company Policy Coverage Including Benefits, Terms And Conditions And All Relevant Features Of The Policy Is Provided To Clients • Ensure Sales Officers Have Adequately Explained Post-sales Services And Access To Services In A Manner That Will/can Be Sufficiently Understood By Clients • Collate And/or Coordinate The Collation Of Schedules On Engagement Of Prospective Businesses And Provide Updated Information On Status Of Engagement With Them To Manager/Management. • Diligently Ensure And Maintain High Customer Service Standards At All Times • Ensure Good Level Of Knowledge On Product Offerings, Services And Benefits Including Terms And Conditions Of The Company Product. • Liaise With Sales Teams Across The Company To Identify Market Growth/cross-sell Opportunities To Increase Product Distribution And Improve Revenues. • Initiate, Execute And Manage Own Sales/marketing And Relationship Management Strategies In Line With Business Objectives To Deliver Targets And Budgets • Ensure Brand Compliance In Undertaking All Above And Actively Communicate According To Company Standards • Recommend And Implement Effective Above-The-Line And Below The Line Tactics To Achieve Targets • Analyze Market Information And Build Understanding Of Customer Bases, Customer Profiles, Behavioral And Lifestyle Trends To Identify Opportunities For Offering Or Increasing Client’s Insurance Wallet/value. Offering Products • Be Aware Of Market Competition To Constantly Improve On Relationship Management Performance And Drive Other Roles Related; • Strong Selling Experience Or Know-how • Sound Knowledge Of Products And Internal Processes With Sufficient Knowledge Of Regulatory Requirements To Enhance Ability To Deliver Expected Results. • Strong Interpersonal Skills And Coupled With Professional Integrity In Order To Command Respect And Credibility With Clients And In Situations Involving Conflicting Interests. • Good Understanding Of Insurance Services Relevant To Health Insurance Provision. • Appreciable Experience In The Insurance Industry Or Other Financial Industry An Advantage. • Up-to-date Knowledge Of General Economic Conditions Including Financial And Health Sector Knowledge Relative To Insurance • Ability To Resolve Conflicts, Manage Crises And Solve Problems. • Ability To Withstand Pressure, Work Fast, Set Priorities And Organize And Manage Time Among Situations Needing Urgent Attention Simultaneously, With Initiative, Creativity, Resourcefulness, Analytical Ability, Energy And Determination To Successfully Close Sales And Resolve Client-related Issues.
Conditions None