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Parts Counter Sales

Posted On	28th Jun 2022
Location	Tema, Greater Accra, Ghana
Preferred Qualifications	Bachelor Of Science Degree Or Higher National Diploma In Business Administration, Marketing, Or Relevant Field Is Preferred .
Contract Type	Permanent
Min. Years of Exp	2 years
Age Range	Any
Preferred Gender	Any
Interview Date	26th Jul 2022
Start Date	26th Jul 2022
Preferred Skills	 Hands On Experience With CRM Software And MS Office
Description	 Duties Include, But Are Not Limited To The Following:  Ensure The Sales Counter Is Always Manned During Working Hours  Ensure A Requisition Is Promptly Raised For Any Non-stock Items That Are Required  Research And Provide Customer With Correct Part Information By Utilizing All Available Resources To Determine Customer Need  Ensure Customer Satisfaction Where Possible, During Your Dealings.  Maintain Regular Telephone Contact With Your Customer List  Complete Quotations And Invoicing In A Prompt And Efficient Manner  Actively Use Salesforce To Record Your Contacts And Potential Leads On Sales As Well As Updating Of Machine Hours Where Possible  Engage With The Aftersales Accountant To Ensure Payments Are Made On Time For The Account Sales You Have Made  Identify Potential Customers That Can Utilise Elements Of Our Support In Alternate Brands  Regularly Update Customer Contact Details Both On Salesforce And SAP  Work Closely With The Warehouse Coordinator To Ensure Parts And Waybills Are Prepared In A Reasonable Timeframe For The Customer To Take  Ensure You Have A List Of Any Parts You Are Waiting For, Their Requisition Numbers And That You Chase Them On A Regular Basis With The Parts Co-ordinator  Advise Customer On Substitution Or Modification Of Part When Replacement Is Not Available  Advise Customer Of Any Quality Improvement Or Service Bulletin On Part Replacement  Maintain Communication With Customers On Open Orders  Communicate Effectively To Build Strong, Long Term, Trusting Relationships With Customers  Promote A One Stop Shop To Customer  Gather As Much Data As Possible From The Client Regarding Their Machine Operation And Hours So The Business Can Improve Its Actionable Data
Conditions	None